Privacy Policy

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I. Privacy Policy

1.1. By submitting requests for an online order or registration form, the user acknowledges that he / she is aware of the privacy policy, that he / she agrees to the wording and accepts it in its entirety.

1.2. The provider is the controller of the personal data of users pursuant to Article 4 (7) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / ES (General Data Protection Regulation) (hereinafter: “GDPR”). The Provider undertakes to process personal data in accordance with legal regulations, in particular GDPR.

1.3. Personal data is any information about an identified or identifiable natural person; an identifiable natural person is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as name, identification number, location data, network identifier, or one or more specific physical, physiological, genetic, psychological, economic, cultural or identity of the individual.

1.4 When requesting or registering, personal data required for successful order processing (name and address, contact) are required. The purpose of personal data processing is to process the user’s order and exercise the rights and obligations arising from the contractual relationship between the Provider and the User. The purpose of personal data processing is to send business communications and other marketing activities. The legal reason for the processing of personal data is the performance of the contract pursuant to Art. (b) GDPR, the legal obligation of the controller under Article 6 (1) (a). c) GDPR and the Provider’s legitimate interest pursuant to Art. f) GDPR. The Provider’s legitimate interest is the processing of personal data for direct marketing purposes.

1.5 The Provider stores personal data of the User for the time necessary to exercise the rights and obligations arising from the contractual relationship between the Provider and the User and the exercise of claims from these contractual relationships (for a period of 15 years after the termination of the contractual relationship). After this time, the data will be deleted.

1.6 The User has the right to request access from the Provider to his personal data pursuant to Article 15 of the GDPR, correction of personal data pursuant to Article 16 of the GDPR, or limitation of processing pursuant to Article 18 of the GDPR.

1.7 The User is entitled to delete personal data pursuant to Article 17 (1) (a). and (c) to (f) GDPR. Furthermore, the user has the right to object to the processing pursuant to Article 21 of the GDPR and the right to data portability pursuant to Article 20 of the GDPR.

1.8 The User is entitled to file a complaint with the Office for Personal Data Protection if he / she believes that his / her right to personal data has been violated.

1.9 The User is not obliged to provide personal data. However, the provision of personal data is a necessary requirement for the conclusion and performance of the contract or other acts and without providing personal data it is not possible to conclude the contract or perform other acts on the part of the provider.

1.10 On the part of the Provider, there is no automatic individual decision making within the meaning of No. 22 GDPR.

1.11 The user completes a contact form before using the Provider’s services:

1. Accepts the use of his/her personal data for the purpose of sending business communications, advertising material, direct sales, market research and direct product offerings electronically by the Provider and third parties, but not more than once a week;

2. declares that he / she does not consider sending information according to point 1.11.1 as unsolicited advertising within the meaning of Act no. No. 40/1995 Coll. as amended, as the user is sent information according to point 1.11.1 in connection with § 7 of Act no. No. 480/2004 Coll. expressly agrees.

3. The user may withdraw the consent under this paragraph at any time in writing at

1.12 Within the scope of improving the quality of services, personalization of the offer, collection of anonymous data and analytical purposes, the Provider uses so-called cookies. By using the Site, the User agrees to use the technology.

II Rights and obligations 

2.1 The Provider is a processor in accordance with Article 28 of the GDPR in relation to the personal data of the users of the users. The user is the administrator of this data.

2.2 These Terms and Conditions regulate mutual rights and obligations in the processing of personal data to which the Provider has obtained access by agreeing to the General Business Terms and Conditions at concluded with the User on the date of the establishment of the user account.

2.3. The Provider undertakes to process personal data for the User to the extent and for the purpose set out in Article 2.4 – 2.7 of these Terms and Conditions. Processing resources will be automated. The Provider will collect, store, store, block, and dispose of Personal Information as part of the processing. The Provider is not entitled to process personal data in contradiction or beyond the scope set by these terms.

2.4 The Provider undertakes to process personal data for the User in the following range:

Common Personal Information

the specific categories of data referred to in Article 9 of the GDPR;

which the User acquired in connection with his own business.

2.5. The Provider undertakes to process personal data for the User in order to provide O2ocrowd e-shop platform.

2.6. Personal data may only be processed at the workplaces of the Provider or its subcontractors pursuant to Article 2.8 of these Terms and Conditions, within the territory of the European Union.

2.7. The Provider undertakes to process Users’ personal data for the period necessary to exercise the rights and obligations with the User (for a period of 15 years after the termination of performance).

2.8 The User grants permission with the involvement of a subcontractor as an additional processor pursuant to Article 28 (2) of the GDPR, which is the O2ocrowd Hosting Provider. In addition, the User grants the Provider a general authorization to engage in the processing of another personal data processor, but the Provider must inform the User in writing of any intended changes regarding the acceptance of other processors or their substitution and provide the User with an opportunity to object to such changes. The provider must impose on his subcontractors, as a personal data processor, the same data protection obligations as set out in these terms.

2.9. The Provider undertakes that the processing of personal data will be secured in the following manner:

Personal data are processed in accordance with the law and on the basis of the User’s instructions, ie for performing all activities necessary for providing the O2ocrowd e-shop platform

The Provider undertakes to ensure, technically and organizationally, the protection of the processed personal data in such a way that unauthorized or accidental access to the data, their change, destruction or loss, unauthorized transfers, their other unauthorized processing as well as other misuse can occur. to ensure that all obligations of the personal data processor resulting from the legal regulations are safeguarded continuously and continuously during the processing of the data.

The technical and organizational measures taken shall correspond to the level of risk. The provider uses them to ensure the continued confidentiality, integrity, availability and resilience of processing systems and services, and to restore the availability of and access to personal data in a timely manner in the event of physical or technical incidents.

The Provider hereby declares that the protection of personal data is subject to the Provider’s internal security regulations.

Personal data will only be accessible to authorized persons of the Provider and subcontractors pursuant to Article 2.8 of these Terms and Conditions, which shall have the Provider’s conditions and scope of data processing and each such person shall access personal data under its unique identifier.

Authorized Persons of the Provider, which process personal data under these conditions, are obliged to maintain confidentiality about personal data and security measures, the disclosure of which would jeopardize their security. The Provider shall ensure their provable commitment to this obligation. The Provider shall ensure that this obligation for the Provider and the Authorized Persons will continue even after the termination of the employment or other relationship with the Provider.

The Provider shall assist the User through appropriate technical and organizational measures, if possible, to fulfill the user’s obligation to respond to requests for the exercise of the data subject’s rights set out in the GDPR; as well as ensuring compliance with the obligations under Articles 32 to 36 of the GDPR, taking into account the nature of the processing and information available to the Provider.

Upon termination of the performance of the performance, which is associated with the processing, pursuant to Article 2.7 of these Terms and Conditions, the Provider is obliged to delete all personal data or return it to the User if it is not obliged to store personal data on the basis of a special law.

The Provider shall provide the User with all information necessary to prove that the obligations under this Agreement and the GDPR have been fulfilled, shall enable audits, including inspections, performed by the User or other auditor authorized by the User.

2.10 The User undertakes to promptly report all facts known to him that could adversely affect the due and timely fulfillment of the obligations arising from these Terms and Conditions and to provide the Provider with the assistance necessary to fulfill these conditions.

III. Final Provisions

3.1 The Provider is entitled to change these conditions. The Provider is obliged to publish the new version of the Terms and Conditions on its website without undue delay.

3.2. Provider contact details regarding the following terms:

3.3 Relations not expressly regulated by these Terms and Conditions are governed by the GDPR and the Czech Republic’s legal order, in particular Act No. 89/2012 Coll., The Civil Code, as amended.

These conditions come into effect on 26 June, 2019.

Note: In case of any differences between the English and Czech language versions of this contract, the Czech version shall prevail.